HOW LONG UNTIL I RECEIVE MY ORDER?

Each piece is handmade from start to finish by Michelle Lattner.  This is a one woman operation, so please allow 1-2 weeks for the creative process on any purchases made through the shop.  Shipping on custom orders will vary.

 

HOW DO I CARE FOR MY JEWELRY?  

Sterling silver/Bronze:  Silver and bronze will naturally tarnish and oxidize over time.  To slow this process, store items in an air-tight container or box when not being worn.  Also, occasionally wash sterling with warm water and a mild soap.  Sometimes a toothbrush or paintbrush may be used to reach smaller areas.  Do not use polishing clothes on any pieces with a matte or satin finish.  If tarnish lingers, try a quick solution of lemon juice and baking soda mix and apply to the surface. Often, a metal polish and polishing rag will do the trick and return your items to their original shine.

Patinas:  Depending on care given, some patinas used will change or fade over time.  To keep them looking their best, do not allow them to scratch against any hard surfaces as this will remove the finish from those spots.  As with all metal jewelry, keep items in an airtight box when not being worn.

WILL YOU REFINISH MY PIECE?

Yes, upon request, I can refinish your item should it tarnish or lose its patina.  Besides shipping charges, there will be no fee for this service.

DO YOU RESIZE RINGS?

Yes, I will resize most rings bought through the shop.  However, some rings, due to how they were created, may not be able to be resized.  If this should occur, please email me and we can go over other options.  If resizing is available, a $20-$40 fee will be charged, plus shipping.  Only rings from Keta Metals will be resized.

 

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